Our business is in CA and I've received a few letters and phone calls from a law firm called Stern & Schurin LLP out of NY, stating they represent StockFood America, Inc., and that we have unauthorized use of an image(s), with a link to settle. Our website was created by a US third party company that creates websites for my industry, so I am not the only retailer that has been harassed. The website developer told me to ignore the letters and phone calls and referred me to this site in case I needed assistance. I did answer the phone call from the law firm once, I told the guy that our website was created by a website company and they should have the license for use of the images in question, but he told me that it is my company's responsibility and he was not going to contact the web company because it is my company's responsibility to know what is on the website and that I can sue the website company for the amount I am supposed to pay the law firm to be reimbursed. Website developer says ignore them or get help from ELI, so here I am.
I did go to stockfood to look up the images and found one image but not the other. It is easier to go online and grab the images off the internet on a google search than to find the images on their website. Also on stockfood's website they state:
"License Compliance Services
StockFood strives to protect the interests, intellectual property, and livelihoods of the contributors with whom we work, and for this purpose has mandated License Compliance Services to manage copyright compliance on our behalf." So Stern & Schurin who contacted my company does not even represent stockfood america.
After the first letter, I went to the website developer and they immediately removed the images, which were for recipes on the website and not just mine, other retailers as well. They also informed me that other retailers are receiving the same letters for copyright infringement on these or other images.
Could this law firm be working with LCS? Do I need a license or contract from the website developer that these images were part of a license agreement they have with stockfood america and because they hosted our website that we are in compliance with the images?
I'm going to ignore the letters and calls for now, but I do want to have what I need to make them back off.