Hi all, thankyou so much for this informative site and resources. We too have fallen victim to Indian webdesigners, who we subcontracted a couple of years ago, to build a website for our client. Now our customer has been sent the Getty letter, seeking $1300 for an image they say is theirs. The Indian designers are simply saying they never steal images, but are not able to provide proof where they got it from, so I guess we've got a problem.
I have one question though which I'm still not sure about after reading through the site and forum:
We are in Australia. Do you think that makes any difference to Getty's resolve to proceed with enforcement or court action? Or doesn't it really make any difference?
The other problem for us is that Getty are chasing our customer. I don't mind having a dispute/discussion with Getty myself, but I don't want my customer involved, and obviously I can't just tell my customer to ignore the letters etc. So, I'm not sure if it was the right thing to do, but I sent Getty an email just advising that we were the right contact, not our customer. No admissions, no discussion, just advising that we are the right people to contact and that we will get back to them.
Oscar, your letter sounds great. We would certainly be interested in paying for assistance if you think it would help. But would a US attorney representing us be useful if we are in Australia? If not, I'd be happy to pay for the content and we could send something similar ourselves.
Anyway, I already feel a bit better after reading through this site. I'll keep watch and will certainly appreciate any ideas/thoughts people have.
Cheers
Graeme
PS - just for the record, I'm totally in favour of protecting people's copyright, but am obviously very keen to work out something that doesn't mean I pay the cost of someone else not doing the right thing
I have one question though which I'm still not sure about after reading through the site and forum:
We are in Australia. Do you think that makes any difference to Getty's resolve to proceed with enforcement or court action? Or doesn't it really make any difference?
The other problem for us is that Getty are chasing our customer. I don't mind having a dispute/discussion with Getty myself, but I don't want my customer involved, and obviously I can't just tell my customer to ignore the letters etc. So, I'm not sure if it was the right thing to do, but I sent Getty an email just advising that we were the right contact, not our customer. No admissions, no discussion, just advising that we are the right people to contact and that we will get back to them.
Oscar, your letter sounds great. We would certainly be interested in paying for assistance if you think it would help. But would a US attorney representing us be useful if we are in Australia? If not, I'd be happy to pay for the content and we could send something similar ourselves.
Anyway, I already feel a bit better after reading through this site. I'll keep watch and will certainly appreciate any ideas/thoughts people have.
Cheers
Graeme
PS - just for the record, I'm totally in favour of protecting people's copyright, but am obviously very keen to work out something that doesn't mean I pay the cost of someone else not doing the right thing