I can't say he was nice, but he did help to get my number down from the original amount. He would not back down and I guess be actually believes the stuff they feed him to tell the clients. His direct number is 312 344 4555. At first he was a little prick but after I offered to pay he surely took the bait. I will try to put him as a contact as well. He is no attorney, in fact he admitted he has no legal training. An MBA Student he said. I guess pulling the wool over small business is the way of the new MBA. Try your luck with him. He was the only person who listened. Just never mind his blunt fashion.