ExtortionLetterInfo Forums
ELI Forums => Getty Images Letter Forum => Topic started by: find_adil on March 09, 2011, 01:30:57 AM
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It seems like it is impossible to get a hold of Oscar Michelen. I have completed all the paperwork, and the payment has already been extracted from my credit card account however as of today, 2 1/2 weeks later, there is absolutely no response from Oscar.
I hate to say this but it seems a bit unprofessional when there is so much lack of communication. Honestly, I am stunned! I have dealt with various different professionals and have never had to chase down with 2-3 calls per week and an email every 3-4 days.
I am at lost at this point as to where to go from this point on. I am wondering if others here have experienced the same thing or if I am being singled out for some reason..
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I'm sure you're not being singled out! I'm also sure Oscar is very busy, I did not have any issues whatsoever, but there is a chance he is working on other case or possibly he has been stuck in court. This Getty thing is not his primary practice, he does this to help us out ( at a very good price I might add) I'm sure he will see your post and get with you..
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Hey Adil:
I am so sorry for the delay in responding to you but when I am on trial, as I am now, I am literally in court the whole day and have to prepare for the next day and it can be hard for me to respond to my emails. I value my client communication very highly and I am sorry that sometimes due to the nature of being a litigator I can be hard to reach. I will check tomorrow on the status of the letter and get back to you.
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Oscar,
As of today, there has been no new development on this. I have not heard from anyone.
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Adil:
The letter was sent out in February. I just emailed you a copy of it for your records. Sorry it was so hard to reach me, I have been on trial and been out of the office most days the last few weeks.
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Hello Oscar,
I'm also awaiting response on an e-mail and paperwork submitted last Monday (3/7). I did call your office to follow-up, and they told me that you were in court, so I'm not too concerned. Just wanted confirmation that my e-mail and documents were received.
Thanks!
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Hi Oscar,
It has now been 2 weeks, and no reply to my e-mail submission. Nor has my payment been processed. It is a little nerve-wracking not knowing if you've received my paperwork or not.
I appreciate this service and understand you are very busy, but a short "I received your stuff" e-mail would be great.
Could I suggest perhaps adding a general timeline to the website, such as "Requests will be responded to within X weeks.."? I think that anyone using this service is already stressed out, and having a general idea of the turnaround would help to manage our expectations.
Thanks again for your service.
Jamie
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Good Idea Jamie, I will do that. I located your file and the letter was done some time ago, though your cc was not charged. We will charge it today. I sent the letter to your email address Sorry for the added stress
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Got it. Thanks! I did reply with a minor question about the letter, but overall it looks great, and has far more impact than anything I could send as a layperson.
I appreciate your help. If I never hear from Getty Images again, it will be too soon.
Jamie
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No problem