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Getty Images Letter Forum / Am I doing this right?
« on: February 27, 2012, 10:00:08 AM »
I opened my business about 6 months ago. On one of my website pages I used a picture I found off a Google search (I know, big mistake). The picture was relatively small, and only used for 4 months. I realized it was mistake and took down the picture about 6 weeks ago. Last week I received "the letter" asking for nearly $800. I looked up the cost of the image on Getty's website and it's being sold for $387 for a 6 month license. I'm not unwilling to pay for my mistake, however I have a couple questions...
1. Should I call, email, or write a letter to respond?
2. What should I ask them? Should I ask for proof of exclusivity? How they came to the number they're charging me? etc.
3. Do I need to contact a lawyer or seek professional help for this?
4. The image on my website was inverted (not by me) compared to the Getty image. Does that matter?
5. How long should I expect to this to go on?
Any additional advice would be very much appreciated! I freaked out when I got this letter, especially since the image had been taken down 6 weeks earlier. I don't have that kind of cash around since we're so early in business. Please help!
Thanks!
1. Should I call, email, or write a letter to respond?
2. What should I ask them? Should I ask for proof of exclusivity? How they came to the number they're charging me? etc.
3. Do I need to contact a lawyer or seek professional help for this?
4. The image on my website was inverted (not by me) compared to the Getty image. Does that matter?
5. How long should I expect to this to go on?
Any additional advice would be very much appreciated! I freaked out when I got this letter, especially since the image had been taken down 6 weeks earlier. I don't have that kind of cash around since we're so early in business. Please help!
Thanks!