Messages

1

Getty Images Letter Forum / Re: Masterfile price dropped but still high - seeking advice

« on: April 12, 2013, 11:49:08 AM »

Thank you everyone!
I am scheduled to speak to Matthew Chan and will go from there.
I hate dealing with this problem – but like someone said in the forum - it is weirdly entertaining!

As far as the local business - I should know better! I bought 3 pictures for the website but not the one in dispute. I learned my lesson, and am willing to pay for it BUT NOT THAT MUCH!

Maria

2

UK Getty Images Letter Forum / Re: Should I respond?

« on: April 12, 2013, 11:26:42 AM »

Thank you, thank you, thank you!

This is what I am trying to do with the Master File (MF).

Maria

3

Getty Images Letter Forum / Re: Masterfile price dropped but still high - seeking advice

« on: April 08, 2013, 10:58:54 PM »

Hi Jerry
MF said it did not matter if I got the pic from a third party.
The business person who helped me said sorry and convinced that she got the picture from a free place.

4

Getty Images Letter Forum / Masterfile price dropped but still high - seeking advice

« on: April 04, 2013, 12:09:52 AM »

Last year I had a logo made with the help of a local business. The picture was given to me (I asked the person and she said it was free).  Last week I received a letter from Masterfile demanding that I pay $3880.00 for violating their copyright agreement. I took the picture down the same day. I wrote them a letter letting them know that I did not know that I violated the agreement and I needed them to send me a proof that my potential error cost them $3880.00.  Today I got a response from them – they dropped the price to $1940.00 They said that they would charge the same amount to their client who use the image for a year. They also sent me several documents showing their VA copyright documentation.

Can anyone help me? What should I do now? I don’t think I should pay that much money. They gave me ten days (I have 9 left) to respond.