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Topics - philpotts99

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UK Getty Images Letter Forum / Getty/Atradius/Solicitors
« on: April 20, 2016, 08:12:47 AM »
Our experience has been:

Original letters from Getty in December followed up by another from a real person with a very fancy title!

Atradius letters (times 2) in January and February with several telephone calls.

Solicitors letter in April.

This seems to be quite quick for them to escalate.

Has anyone else had this experience?

The common feature with all three has been their inability to write a letter without spelling mistakes, grammatical errors and misspelling names. In my view it is also inappropriate to be calling you by your first name then unleashing a tirade of threats in the content that follows. Whatever happened to Dear Mr or Mrs (surname). They also have in common not knowing which of yours sincerely or your faithfully to sign of at the end. Get educated!

I know I am being pedantic and petty but do feel when you are being threatened at least speak properly or write a letter in the correct manner. Particularly unforgivable from a solicitor I feel.

On a separate note with Getty they keep sending junk emails which we have tried to unsubscribe from on numerous occasions but they keep on coming. Given how they have been with us looking to cause maximum havoc back with them. Any ideas?  ;)

So it seems we have been escalated to these good people from the debt collectors. The letter runs to several pages quoting case law and ends up with asking us for £420 plus £100 legal fees. Given the original demand was for £600 I suppose this is a result!

Anyone else been chased and how serious should I take it. Looks pretty threatening. Usual methods 7 days to pay otherwise proceedings may be taken.

The letter is signed off by a trainee solicitor who is a real person as she is profiled on their website.

Case law quoted

Alec Saville v Redrup Publications

John Walmsley v education Ltd

Henderson v all around the world recordings

We cannot argue we did not use the image as we did but it was up for less than a week when we realised the mistake but these cases seem horror stories designed to scare the xxxx out of you.

Any views?

the letter, by the way, runs to 21 pages :-X

UK Getty Images Letter Forum / Atradius/Getty
« on: March 10, 2016, 02:57:09 PM »
Dear All
If Getty knew how to act properly I would have happily settled as the clown/idiot/prat (delete as appropriate) who did our new website used an image he thought was free. It was up for a couple of days before we got the unbelievably poorly written and aggressive letter from Getty for £600. I responded saying if their offer of compensation was more reasonable given similar images were £20 we would settle.
I took issue with the over familiarity of subsequent correspondence which used first name terms then launched into pages of what would happen if we did not pay the money. No negotiation just threats.
I would have settled but took exception to their incredibly crass way of doing business which is offensive and baited them to take me to court.

I then receive a letter from Atradius who have even less idea of how to negotiate.

below is the initial exchange yet to hear any further as did not respond to their last email but am ready and waiting!!!

Their response to my email.

Should you have doubts as to the enforceability of our clients claim you should review the website of Simons Muirhead and Burton who confirm that they have successfully won 2 cases for Getty Images in the last 24 months. You can also review the case Getty Images V JA Coles.

The internet is not a free source of imagery. All images are protected by copyright from the moment of creation and do not need to be marked in anyway. It is your duty to make yourself fully aware of all laws and regulations before carrying out any business activity.

Whilst removal of an unauthorised image is necessary, it does not excuse the act of infringement and does not excuse you from the sum claimed by our client.

We strongly recommend you speak to an intellectual property solicitor.

The internet is not a free source of imagery. Very simply, if you do not have permission from the photographer or their representative that you can use an image you should not use it. If you cannot identify who the owner or their representatives are, you should not use it.


Greg Bonser
Atradius Collections
3 Harbour Drive
Cardiff CF10 4WZ
United Kingdom
Tel. + 44  (0)  29 2082 4077
Fax.   + 44  (0) 29 2082 4508
----- Original Message -----
Sent: < Sunday, February 28, 2016 02:56 PM >
Subject: < Fwd: Atradius Collections Nb. 1602260452 / GETTY IMAGES INTERNATIONAL >

My response to their threatening email

Dear to whomever as you do not have the good grace to put a name to your threatening letter

You are not going to intimidate us into paying money that we dispute that we owe.

We are not scared by threats of being taken to court and will look forward to defending our position vigourously should this happen

So 2 cases in 24 months!!! I am shaking in my boots.

Anyone got any views or similar experiences to share?


Try ringing the number to talk to Greg Bonser you will have hours of fun being put through to a different person each time claiming to be him.

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