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Messages - Glen Carner

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1
I'm not really sure what to say here.  I will continue to communicate with McFilms if he has questions or comments like we have in the past.  I appreciate the time you have given me and even though it has been brutal, I knew what to expect when I came here.  In general, all of you were courteous and tolerant of hearing the "other sides" views.  I am glad to see some of the questions and concerns about my company's spoken to, and regret not clarifying those points earlier.

Please consider this one thing if I am not able to post here any more. 

The "ELI Attorney Warning System."  What that would be is when you see a "new" attorney whose letter appears extreme or is working for a stock photo agency, that you contact them (or me who would be happy to follow up them) and have a "ELI" (Extreme Lawyer Intervention) to warn them about what they are doing and how if you see another letter from them in the future that it will be posted on Scribe and ELI.  It seems harsh to potentially damage the career of an new attorney (for life on Google) because they sent out a letter you feel is inappropriate.   Wouldn't a "one strike" rule be appropriate for them?  They should at least have the choice of continuing to work for the agency and pay ELI's consequences, or to stop doing this work knowing that ELI will be watching and taking action if they continue.

Thank you.

2
Regarding "By using the term non-commercial you saying that none of the contents of that screensaver have been involved in any of your collection attempts or suits?"

YES YES YES and ABSOLUTELY!

3
Glen, you might find this hard to believe but we do not "ruin these stock photo companies and the people who work with them at all costs." We actually use some discretion and restraint.  It's just that when we hit, we hit hard.

If there is incorrect information here on ELI, you aren't doing a good job pointing them out or offering some level of evidence to support your statements.

We do speculate and hypothesize and they may be incorrect. But given your industry's credibility, we are not going to simply accept your statements as fact until we can verify them.

If you choose not to provide supporting or corroborating evidence (because we can't make you) or statements from a credible source, we will stick what we have collectively come up with.

"Every effort is made to provide factual information" is on the first paragraph of the first page S.G..  It doesn't say "see what sticks, say it enough, and it will become truth because our job is to ruin these stock photo companies and the people who work with them at all costs."

That's fair Matt.  Thank you.  I can't speak to the HAN matters as you know but I appreciate you asking for the facts (which you also did prior at the first allegations of circulating images).

4
Regardless of my position, I think your message is helpful to others in your situation.  Notice how you felt better when you received professional legal help.  This is often (always) the best policy and educating yourself (on and off ELI) about the situation made it clear that you were not going to go to jail even though copyright law places that penalty on some types of infringements.  There are a few aspects of your comments that I am surprised I was not more receptive to hearing when we talked.  My apologies for that as well.

5
As a special bonus, Buddhapi and I share an ELI Bloopers clip. Have fun at OUR expense.



This was too funny.  Hopefully they were accurate and honest about HAN?  I didn't have the stomach to watch the official versions...

6
I hired Oscar & my case was solved within days! He is
worth every cent he is asking & a lot more.

EVNL, on your case, were you made aware that the web designer who created your site was responsible and liable (to you directly, not the agency/photographer) for their actions?   Maybe the web designer was unresponsive, but any settlement should have been put squarely on their shoulders.

7
Getty Images Letter Forum / Re: A Man of Principal and Not Interest
« on: June 06, 2012, 05:16:15 PM »
It's really very simple why Glen Carner only chooses to engage in certain topics IMHO. He is only striving to make his newly renamed company Copyright Services International, Hawaiian Art Network, and his own name look good, all three have been taking a beating here on ELI and he is trying to save face and keep sinking ships afloat.. It's completely coming from a PR perspective (which I might ad is not working out to well...again my opinion).

At the risk of being accused of being a FOG (Friend of Glen), I can see why he doesn't want to engage the topic Moe introduced. It's not about copyright, collections/extortion or anything else.

Anyway, on the topic itself: I don't see anything wrong with Glen writing a letter to the editor to support a particular political initiative in Hawaii.
Copyright Services International was created to provide copyright related services.  The only CSI service that relates to collections is the account director position who was trained partially with the postings of ELI members.  It takes reading "between the anger" but I see far more benefit to what ELI provides vs. fight, resist, and "they are bad, you are good" thinking.   You have seen our account director's communications and can tell her approach is far different then anything that has been tried before.   That’s why I was surprised you guys shot it down so quickly because it moves away from some of the concerns spoken about here so frequently and towards a model where a person can pay for an image plain and simple without the rigmarole or hardness that comes with formal legal action.  I do support an attorney’s follow up if what appears to be a reasonable and appropriate first step is ignored but we are certainly moving in the right direction (IMO) with that first step.   I’m quite proud of the way CSI collections are done which is respectful, hospitable, understanding, and appropriate. 

Yes BuddhaPi, that may be saving face or sanitizing but that it the way CSI works and you and others have condemned it to be this bad thing because "Glen Carner" created it.  For that matter, doesn't it make it easier to dismiss my actions (positive or negative) because you label and call me names?  Don’t you see how this distances you from ever seeing positive (even favorable) movement or change and hardens you from the position as others might see it?  I have worked to understand you and others on ELI and thought about compromises between the photographers and business using the images without license since I first read these forums.  Please try to see that this is not a greed driven industry run by green monsters living under bridges.  We all have our opinions including some who see the unlicensed use of images being committed by “thieving pirates."  I don’t subscribe to that view because if I do, I can’t hear them and when did name calling ever lead to solutions and understanding.   

That brings me to fair elections.  Just because I believe that artists should be paid for their work and that attorneys MAY have a role in that does not mean that all I do is green, boiled in a cauldron, and inherently evil.  I know it’s important for ELI to stop stock photo companies (including HAN) from trying to collect money after an image has been used without license but that doesn't mean that I and others are not working to try and find a better (less hostile certainly) way to deal with these issues. 

Fair Elections have always been something I have felt strongly about.  There are many positions and things I have done (and continue to do) in my life that have nothing to do with copyright issues and are very much in support of making the world a better place.  I’m not an industry insider which is why I always want to make changes to improve our systems which does not mean higher fees, more penalties, and jail time. 

Better often means the middle way "Buddha."  Many photographers feel this way as well which is why the attorneys may collect higher amounts in recoveries, but our photographers often prefer the lower "license fee only" amounts that CSI attempts to collect.  This is less profitable, but speaks to a more reasonable and amicable solution.  When ELI puts down CSI's informal call and email system, you are putting the photographers and agencies that use it in a position of feeling like they have to use the attorneys exclusively because any action needs to carry more teeth.  Yes, I know you don’t approve of either action but isn't the business to business model as a starting point at least a better compromise then attorneys letter?  No need to respond as this is rhetorical; we know it’s a better way.

While the collection of money for unlicensed stock photos is certainly not among them (at least it gives me no joy or fulfillment) I can assure you that you might find that I am far more balanced in my positions then the extremes encountered in copyright discussions.  Treat me as such or keep watching over time and you will see the changes we make at CSI are moving towards more palatable solutions for all parties.  For that matter, if I give you or ELI feedback, please know that it is not coming from someone who has any intention of hurting or belittling you because I respect your position on the matter.  I don’t respect ELIs methods of attempting to harm a new attorney’s career because they felt that their C&D letter was harsh or extreme but I have a excellent solution forthcoming that you may appreciate.  Only from hearing each other can any improvements be made. 

Why is it a risk to be called "my friend?"  Do you think if you met me or one of the attorneys on the street that you would inherently feel that we are awful people?  Probably not.  Just because I don't approve or agree with another persons actions on one issue doesn't mean that action encompass the sum of who they are.

8
Regardless of the law, I see no reason why stock photo companies wouldn't want their phone calls recorded if they are being appropriate.  I know you disapprove but I believe the calls made by Copyright Services International are professional and appropriate in that they work towards a business to business solution without labeling, name calling, or threatening.  I personally would much rather be called about a matter of unlicensed image use rather then presented with an attorney's letter with penalties and legal threats.  I would be surprised if in asking for permission that the agency calling doesn't feel fine having the receiver record the call.  Just ask.  Its reasonable.

9
Can you post these again without the name calling in the title?  Thanks.

10
Getty Images Letter Forum / Re: A Man of Principal and Not Interest
« on: June 04, 2012, 12:48:14 PM »
I'm not here to get beat up.  Ill pass on this one.

11
Here's a Free Glen Carner Hawaii screensaver from 11-Sep-2000 http://www.freedownloadscenter.com/Authors/Glen_Carner.html

The Hawaii Pictures screensaver (which has no commercial images in it) was originally posted on CNET and then shared between the download companies like the links you posted.  Did anyone bother to download it and see whats on there?  Of course not.  More important to try and injure me and my company.  Here's a free copy, again...

Here's a free copy http://ge.tt/5fsdTTI/v/0.

12
Maybe some people felt that they should remind him.
You know, in case he forgot where he and Tylor seeded those images.
The images are offered everywhere as "free"... it must be hard to keep track of hundreds of those sites. lol

S.G.

" Every effort is made to provide factual information" is on the first paragraph of the first page S.G..  It doesn't say "see what sticks, say it enough, and it will become truth because our job is to ruin these stock photo companies and the people who work with them at all costs."

13
That was an excellent reply Lucia.  No complaints for sure.  Its just that we never seeded anything and neither did our artists.  Points well taken though.

14
Mr Carner,

Have you in the past or are you presently making concerted efforts to have Mr Tylor's images removed from the hundreds of sites that presently offer them as free of cost?

If so, can you present any letters from your lawyers or DMCA takedown requests?

Please be mindful that obvious evidence of seeding images for free will always trump the simple denials that you have made.
We would like to see what Mr Tylor and you are doing about it.

S.G.

Yes, HAN does them continuously.  There are a few other things that we may be able to provide to quickly debunk this (even though your research could provide a quick answer if you stop looking for what you are trying to find) which hopefully I can post here shortly.  Thank you for asking though which is much appreciated vs. the shoot first ask questions later approach.

15
Hawaiian Letters & Lawsuits Forum / Re: Free Baitpapers
« on: June 02, 2012, 03:47:19 PM »
Seriously? One phone call and email? Not even a letter or postage stamp?

Unempowered emotional venting (crying, fear, paralysis, sleeplessness, etc.) engenders no sympathy from me. That shows lack of understanding or backbone....
The ELI Forums have always been about empowerment, knowledge, education, defending yourself, and fighting back.

ELI is empowerment...Matthew you are bang on...thank you

The idea behind the phone call / email is to not make it a fight but to attempt an amicable resolution before the issue of copyright is ever even mentioned.  I think you guys have become so entrenched in fighting back that you never considered that there may not need to be one in the first place.

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