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Messages - web_dev_chick

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Getty Images Letter Forum / Re: Lapixa copyright email received by client
« on: October 18, 2018, 07:50:22 PM »
I appreciate the reassurance. I did provide her with the info/invoice on my site subscription and when the image was licensed and downloaded. Unfortunately, Adobe Stock doesn't provide much more than that for the images licensed through a monthly subscription, but hopefully it will do. I have not used the image anywhere else.

I'm very frustrated by all of this as I try to be super careful about only using images I have downloaded from stock sites with a purchase or subscription. Is there any way to prevent this from happening again? Or do I just have to continue to be prepared with documentation as needed?

And I will certainly post if I hear anything more from her on this.

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Getty Images Letter Forum / Lapixa copyright email received by client
« on: October 18, 2018, 05:53:15 PM »
Hi, All!

I'm curious about an email that a former client of mine received. I built a website for her about 18 months ago and used several images that I licensed through my account with Adobe Stock. She received an email this week from a company called Lapixa, who is claiming that one of these images is an "unauthorized use" of their client's work.

The email mentions "In the interest of avoiding litigation we would like to offer you a retroactive license to cover the use which has already occurred on your website, subject to compliance with the following conditions by November 8, 2018" with said conditions including removing the image from the site (which I have already done) and paying a "retroactive fee" of around $450.

I'm not entirely sure what to do. Adobe Stock does allow for transferral of license to employer/client, so do they have any kind of a case here? While I am no longer doing work for this client, I still want to keep former clients happy, because, you know, good references and all that.

Thanks for the help.

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