Getty Escalation Letter

[lucia]

I thought some of you might be interested in the escalation letter I received. I'm also adding my poorly proof-read response and the response I received from Sam Brown.

http://rankexploits.com/musings/wp-content/uploads/2012/02/GettyLetter2.jpg

From:    [email protected]
   Subject:    Re: Letter 3: Case #:  1144028 No infringement. CRM:09515827
   Date:    January 30, 2012 2:30:33 PM CST
   To:    [email protected], [email protected]

To Mr. Brown and the Getty Compliance Team,

Today I received a letter dated Jan 27, 2012 discussing the case you have assigned Getty number Case #:  1144028.  Based on the wording of this letter, it seems to me your compliance team is unaware of on going communications between myself and a Mr. Sam Brown Copyright Compliance Specialist.

As I communicated to Mr. Brown: There has been no violation of copyright on my part.

Before I reiterate the previous discussions, I would like to be sure that those on the Getty side of the conversation have read the previous communications.   I request that personnel in the Getty Compliance Team obtain a copy of my previous correspondence with the Getty Compliance Team and Mr.  Mr Sam Brown. My first email to your groups was dated November 29, 2011, Sam Brown's response dated December 19, 2011 and my reply to Mr. Brown sent December 20, 2011.

If my reply on December 20, 2011 has gone astray, I will be happy to resend that email both to Mr. Brown and to other members of your License  Compliance Team.   

After member of your team have had the opportunity to read the correspondence and become aware of the facts of the case, I will be happy to continue further discussion. In addition to wishing Getty employees to be aware of the facts of the case before I spend time discussing matters on the phone or email, I remain eager for Getty personnel to provide information I requested of Mr. Brown in my second email. Your firm drawing together the information I requested will greatly reduce the amount of time both your firm and I will need to waste on this matter.


Sincerely,
Lucia Liljegren

Note: My 2nd email was discussed at this form in this post:
http://www.extortionletterinfo.com/forum/getty-images-letter-forum/images-from-rss-getty-images-letter/msg4634/#msg4634

Here's the response I received less than 10 minutes later.

From:    [email protected]
   Subject:    RE: Letter 3: Case #:  1144028 No infringement. CRM:09515827
   Date:    January 30, 2012 2:39:07 PM CST
   To:    [email protected]

Lucia,
 
It would appear our recently-received letter was sent in error as your December 20, 2011 e-mail (received) is still under review in our department. I apologize for any confusion our recent mailing may have caused.
Regards,
SAM BROWN
Copyright Compliance Specialist
Getty Images License Compliance
[email protected]
www.stockphotorights.com
Copyright 101
 

Getty Images Headquarters
605 5th Avenue South, Suite 400
Seattle, WA 98104 USA
Phone: 206.925.6714 (direct)
Toll Free: 1-800-462-4379 ext. 6714
Fax: 206.925.5001

©2012 Getty Images, Inc.
PRIVILEGED AND CONFIDENTIAL
This message may contain privileged or confidential information and is intended only for the individual named. If you are not the named addressee or an employee or agent responsible for delivering this message to the intended recipient you should not disseminate, distribute or copy this e-mail or any attachments hereto. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail and any attachments from your system without copying or disclosing the contents. E-mail transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. The sender therefore does not accept liability for any errors or omissions in the contents of this message, which arise as a result of e-mail transmission. If verification is required please request a hard-copy version. Getty Images, 605 5th Ave South, Suite 400, USA, www.gettyimages.com. PLEASE NOTE that all incoming e-mails will be automatically scanned by us and by an external service provider to eliminate unsolicited promotional e-mails ("spam"). This could result in deletion of a legitimate e-mail before it is read by its intended recipient at our firm. Please tell us if you have concerns about this automatic filtering

 

[Matthew Chan]

Can we add your letter to the ELI Document Library on Scribd? I will be happy to redact this letter for you.

[lucia]

Sure. I only want to blank out my email to minimize email spam. 

[Matthew Chan]

We uploaded a redacted copy of your Getty Images Escalation Letter. This will help others anticipate what is to come.

http://www.scribd.com/doc/80329712/Getty-Images-Escalation-Letter