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Author Topic: Glen Carner's First 8 Questions for Matthew Chan  (Read 22842 times)

bernicem77

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Re: Glen Carner's First 8 Questions for Matthew Chan
« Reply #15 on: June 01, 2012, 09:14:48 PM »
There's no doubt in my mind that it is just about the money. If the companies REALLY cared about their copyright they would: (1) focus on the websites that are offering their work to unsuspecting individuals and (2) mail out a C&D letter (or a C&D phone call as we have now seen) instead of the infamous settlement letters .

SoylentGreen

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Re: Glen Carner's First 8 Questions for Matthew Chan
« Reply #16 on: June 01, 2012, 11:15:41 PM »
Interestingly, H.A.N. would have an excellent legal case against those websites.
That's where the real money is... unless there's some reason why they won't pursue this...

http://img696.imageshack.us/img696/7619/glencarnercrymeariver.jpg

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Glen Carner

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Re: Glen Carner's First 8 Questions for Matthew Chan
« Reply #17 on: June 02, 2012, 01:19:36 AM »
Oscar and the rest of you took a considerable amount of time responding to that and I'm sure Matt feels that you would have been better off watching the grass grow but thank you.  There is already one change that we can make with HAN's attorneys based on your statements.

Some attorneys we work with have never have shown up on ELI and I think that has to do with many of the points mentioned.  Most were experienced and choose the cases they accepted carefully.  I want to go through this thread again when I have more time and will likely be steering anyone we work with in the future here.

The idea of using attorneys less is still my goal but I think we can (and will) play a more active role in what they send out on our behalf based on these points.  When HAN hires an attorney using current tracking systems, they are provided with a retail price based on the use and told to do the best they can.  We don't have access to what is a more appropriate letter and what is extreme under the law.  There seems to be very little standard in recovering revenue for photographers which one would think would have been standardized to some degree.

I look forward to learning and implementing more.
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Peeved

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Re: Glen Carner's First 8 Questions for Matthew Chan
« Reply #18 on: June 02, 2012, 01:49:07 AM »
Oscar and the rest of you took a considerable amount of time responding to that and I'm sure Matt feels that you would have been better off watching the grass grow but thank you.  There is already one change that we can make with HAN's attorneys based on your statements.

Some attorneys we work with have never have shown up on ELI and I think that has to do with many of the points mentioned.  Most were experienced and choose the cases they accepted carefully.  I want to go through this thread again when I have more time and will likely be steering anyone we work with in the future here.

The idea of using attorneys less is still my goal but I think we can (and will) play a more active role in what they send out on our behalf based on these points.  When HAN hires an attorney using current tracking systems, they are provided with a retail price based on the use and told to do the best they can.  We don't have access to what is a more appropriate letter and what is extreme under the law.  There seems to be very little standard in recovering revenue for photographers which one would think would have been standardized to some degree.

I look forward to learning and implementing more.

Ok.......based on "this post" It appears that your main purpose is to make sure that future demand letters from your company do not end up here on ELI.

Interesting.

aimiyo

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Re: Glen Carner's First 8 Questions for Matthew Chan
« Reply #19 on: June 02, 2012, 02:29:16 AM »
This Glen Carners quote is too much, for one minute I will move out of my observer role.

"Oscar and the rest of you took a considerable amount of time responding to that and I'm sure Matt feels that you would have been better off watching the grass grow but thank you.  There is already one change that we can make with HAN's attorneys based on your statements." -

Is Glen in a subtle way attempting to silence all critics, stifle free speech as usual or does he simply feel that the rest of of the members are not worthy give their views, including Oscar?  This is a FORUM, Matt owns it,  but he can speak for himself or is he now so important here that he can be mouth piece for Matt?

Did he really write the above quote? Somebody please explain,  if I read this wrong and if I did my apology to Glen. Seriously if I misinterpreted this someone explain to me.  Again if I am over reacting I am very sorry.

Michael
« Last Edit: June 02, 2012, 03:21:05 AM by Matthew Chan »
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Khan

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Re: Glen Carner's First 8 Questions for Matthew Chan
« Reply #20 on: June 02, 2012, 02:33:56 AM »
Sorry, but I did not see any " new year resolution" regarding the website which offers the photos for free. Is it because it would be suicidal for your business ?

It is like fighting the drug users but on the other hand protecting the drug dealers.

Kahn

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Re: Glen Carner's First 8 Questions for Matthew Chan
« Reply #21 on: June 02, 2012, 03:17:13 AM »
Excuse me, Glen. Thanks for incorrectly interpreting what I want others to do. Everyone was able to freely respond as they saw fit. Quite frankly, I am surprised that as many people jumped in given that your post was directed specifically towards me. But the community including Oscar decided to jump in regardless. They had something they really wanted to say to you.  You should be flattered over this.

A good online community leader tries to let ideas and thoughts flourish as much as possible. Everyone voluntarily participates as they see fit. We allow as much freedom of thoughts and ideas as possible, including yours. I try to lead by example.  People, including Oscar, were willing to provide their insights and time to you for free. I wasn't. Why should I? You want MY thoughts and MY ideas to YOUR specific questions? You have to pay ELI a consultation fee. If ELI was a charity service (which it isn't), you and your peers would be last on the list for that charity. I openly disclosed my fee to you if you were serious. You obviously didn't like it.  No surprise there. Maybe $100 fee would have been more to your liking, instead of $1,000?  Many letter recipients pay ELI $50 to ELI for 30-minutes of my time on the phone and everyone has been happy having done so. Others have contributed other dollar amounts showing their gratitude of the work ELI has done. 

With you being on "the other side" walking in and expecting my best responses for free?  Are you kidding me? What have you done to get something for free? That is part of the ongoing entitlement mentality you, your peers, and photographers have. You are so focused in your little world and mindset, you can't imagine any other options.  Fine by me. It's your industry like newspapers going down the tank.

I have provided PLENTY of feedback to the stock photo agencies over the years. I know this because plenty of adjustments by your peers have been made over the years. They were smart enough to read between the lines.

I don't know why you seem confused as to my position on things. I value my time and I pick and choose what and how I respond.  I could have written this long, elaborate industry thesis of what I think should happen on your side. But to what end?  I didn't start ELI to help the stock photo agencies. I did it to help myself FIRST which expanded to helping others, specifically people who get these extortion letters. I am good at what I do and this isn't my first rodeo.

Just because you come to the ELI Forums from "out of the blue" and I promised you reasonable freedom of expression and some degree of "protection" from abusive behavior doesn't suddenly mean we are going to roll out the red carpet for you or embrace you. Respect is earned, not given especially with you and your industry's terrible track record. Quite frankly, you are being tolerated by many. People don't trust you or your peers. The consensus from what I hear is that you are here for self-serving purposes, nothing more.  You are here because ELI has become a thorn on your side which finally forced you to do something about it. For me, I am neutral.  I can see pros and cons to your participating here. I like it because it has set the ELI Forums on fire again.  The energy is up.  Participation is up. The downside is you are getting "free air time" and access to our community on our dime. For now, it balances out. As I said, this is an experiment to see where it goes.

Remember, no one asked you here. You are in "our house". We tolerate you. So mind your manners. You want to make little snarky remarks about me within the very community I started?  Fine, but everyone knows I hit back. Don't be surprised if others hit back also. You don't like my or my community's attitudes towards you and your ilk? Well, you knew you were walking into hostile territory. No one promised otherwise.

You want a "freebie"? Don't fool yourself that because of some of your lawyers haven't shown up on ELI doesn't mean they are brilliant. It means they got lucky, I promise you.  They dealt with a letter recipient who has not discovered ELI and what we do.  We can't save the cheap, lazy, spineless, or the ignorant. If they feel comfortable being passive, hiding in the shadows, and ultimately paying these extortionate amounts, we can't stop them.

We know who we can help and who we can't. We do what we can for those we want our help. ELI is the leader in reporting, fighting, and defending copyright extortion letters from stock photo agencies and photographers.  Tame or not, sanitized or not, they will all get reported. Rest assured that the lucky lawyers who have flown under the radar thus far will get found out if they send out enough letters. It is statistically inevitable.

As long as the ELI community continues to financially and morally support us, we will continue on.


Oscar and the rest of you took a considerable amount of time responding to that and I'm sure Matt feels that you would have been better off watching the grass grow but thank you.  There is already one change that we can make with HAN's attorneys based on your statements.

Some attorneys we work with have never have shown up on ELI and I think that has to do with many of the points mentioned.  Most were experienced and choose the cases they accepted carefully.  I want to go through this thread again when I have more time and will likely be steering anyone we work with in the future here.

The idea of using attorneys less is still my goal but I think we can (and will) play a more active role in what they send out on our behalf based on these points.  When HAN hires an attorney using current tracking systems, they are provided with a retail price based on the use and told to do the best they can.  We don't have access to what is a more appropriate letter and what is extreme under the law.  There seems to be very little standard in recovering revenue for photographers which one would think would have been standardized to some degree.

I look forward to learning and implementing more.
I'm a non-lawyer but not legally ignorant either. Under the 1st Amendment, I have the right to post facts & opinions using rhetorical hyperbole, colloquialisms, metaphors, parody, snark, or epithets. Under Section 230 of CDA, I'm only responsible for posts I write, not what others write.

Matthew Chan

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Re: Glen Carner's First 8 Questions for Matthew Chan
« Reply #22 on: June 02, 2012, 03:19:13 AM »
You picked on that, did you? Don't worry. Every collection lawyer will show up eventually if they send out enough letters or if they hit the right letter recipient.

Ok.......based on "this post" It appears that your main purpose is to make sure that future demand letters from your company do not end up here on ELI.

Interesting.
I'm a non-lawyer but not legally ignorant either. Under the 1st Amendment, I have the right to post facts & opinions using rhetorical hyperbole, colloquialisms, metaphors, parody, snark, or epithets. Under Section 230 of CDA, I'm only responsible for posts I write, not what others write.

Matthew Chan

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Re: Glen Carner's First 8 Questions for Matthew Chan
« Reply #23 on: June 02, 2012, 03:27:44 AM »
Michael,

Good of you to join us. You read it correctly and you did not misinterpret and you are NOT overreacting (compared to my own response. LOL.) I appreciate you catching Glen's little snarky remark towards me especially in my own domain. Give me a break. Does he think I would even let that slide?

Obviously, I have hit back already and he just doesn't get it. He is frustrated that, unlike everyone else, I demanded a $1,000 ELI Contribution for me to give "silver platter" service.  Maybe the amount was too "extortionate" for him?  Does that sound familiar?

This Glen Carners quote is too much, for one minute I will move out of my observer role.

"Oscar and the rest of you took a considerable amount of time responding to that and I'm sure Matt feels that you would have been better off watching the grass grow but thank you.  There is already one change that we can make with HAN's attorneys based on your statements." -

Is Glen in a subtle way attempting to silence all critics, stifle free speech as usual or does he simply feel that the rest of of the members are not worthy give their views, including Oscar?  This is a FORUM, Matt owns it,  but he can speak for himself or is he now so important here that he can be mouth piece for Matt?

Did he really write the above quote? Somebody please explain,  if I read this wrong and if I did my apology to Glen. Seriously if I misinterpreted this someone explain to me.  Again if I am over reacting I am very sorry.

Michael
I'm a non-lawyer but not legally ignorant either. Under the 1st Amendment, I have the right to post facts & opinions using rhetorical hyperbole, colloquialisms, metaphors, parody, snark, or epithets. Under Section 230 of CDA, I'm only responsible for posts I write, not what others write.

Peeved

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Re: Glen Carner's First 8 Questions for Matthew Chan
« Reply #24 on: June 02, 2012, 04:57:53 AM »
You picked on that, did you? Don't worry. Every collection lawyer will show up eventually if they send out enough letters or if they hit the right letter recipient.

Ok.......based on "this post" It appears that your main purpose is to make sure that future demand letters from your company do not end up here on ELI.

Interesting.

Agree Matt, it is an unrealistic goal. It is the goal however.

Based on what I have read here including Mr. Carner's questions, my opinion is that the goal is to find out exactly what makes a demand letter recipient "freak" to the point of searching the internet and stumbling across a website called extortionletterinfo.com. If the demand letters are "soft" and "non-threatening" and the demand amount is "reasonable", the recipient may be more likely to PAY verses searching the internet and finding this "thorn in side".
This is the "damage control". This is why he is here......period.....end.


"#1 - Have you ever seen an attorney letter that you felt was reasonable and appropriate?  Can you provide a copy and who was the attorney?"

"#2 - Are there any attorney letters that don't get posted on the ELI website because you "approved" of them?"

"#6 - I have heard you mention $200 for innocent infringement claims as a settlement amount.  If a specific photographer agreed to only ask for this amount in the recovery, would you support that?"
« Last Edit: June 02, 2012, 01:45:28 PM by Peeved »

Khan

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Re: Glen Carner's First 8 Questions for Matthew Chan
« Reply #25 on: June 02, 2012, 05:48:29 AM »
.... and because of the law suit: He wants to show (or fake) good will which is traceable on the net.

Robert Krausankas (BuddhaPi)

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Re: Glen Carner's First 8 Questions for Matthew Chan
« Reply #26 on: June 02, 2012, 07:07:58 AM »
.... and because of the law suit: He wants to show (or fake) good will which is traceable on the net.

Again, he's a little late to the party. It's early, it's Saturday I have the day off and rest assured I will respond to his above statement.
Most questions have already been addressed in the forums, get yourself educated before making decisions.

Any advice is strictly that, and anything I may state is based on my opinions, and observations.
Robert Krausankas

I have a few friends around here..

Lettered

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Re: Glen Carner's First 8 Questions for Matthew Chan
« Reply #27 on: June 02, 2012, 07:35:59 AM »
My take on Glen's presence here:

Glen is a businessman.  He's trying to maximize revenue.  He's asking himself which model maximizes revenue:
1) Many smaller dollar amount easily extracted settlement payments
2) A few big wins requiring lot's of legal costs

I think he wants to find the optimum wording and approach for the first type of demands (#1 above).  Any info you give him here helps him estimate a target number that most people would pay instead of fight, and helps him come up with a convincing letter to compel quick payment.

I hope that all this means that approach #2 above hasn't been working out so well for him.  To his credit, at least he seems to want to try a non threatening approach.

Of course that's just my take on it and I suppose I could be wrong.  However, just in case he really wants to know what is right and proper:

Send a C&D letter with a reasonable market value invoice (usually a few dollars per image).  If you don't get a payment and if they dont take it down sue them.  If you just cannot accept the fact that stock images are mostly worth a few dollars each (refering to the type of usage commonly found among those of us on this forum), then you should find another line of work.
And if you are involved in any type of entrapment or seeding, then stop it and pay back everyone that settled with you to date.

Just my 2 cents.  Keep the change.
« Last Edit: June 02, 2012, 07:48:59 AM by Lettered »

Robert Krausankas (BuddhaPi)

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Re: Glen Carner's First 8 Questions for Matthew Chan
« Reply #28 on: June 02, 2012, 08:19:30 AM »
Now who's creating the myths? The only reason why some letters have not shown up on ELI is because we haven't seen them yet..it has nothing to do with any statements we have made here on ELI. I'm quite sure that your well trained and experienced attorney Russell Aldrich, carefully studied the case before deciding to take it on, after all he was admitted to the bar in November of 2011..Here's another "tid-bit" for you, not only are you continuing to trash your own reputation as well as Hawaiian Art Networks, and Copyright Services International you are also succeeding in damaging the reputations of these experienced and not so experienced lawyers.. as they are guilty by association in my humble opinion..once again as we have seen time and time again, it's all about the money

Now with all that being said and as I'm always up for a challenge, I'll do my fair share and see if I can accommodate Glen Carners request to obtain and share more letters his trolling operation has sent out.

Enjoy this scene from one of my favorite movies..I find it rather fitting.



"you would have been better off watching the grass grow"

keep in mind  grass grows much better and faster with a good dose of manure, so thanks for that!
« Last Edit: June 02, 2012, 11:52:16 AM by buddhapi »
Most questions have already been addressed in the forums, get yourself educated before making decisions.

Any advice is strictly that, and anything I may state is based on my opinions, and observations.
Robert Krausankas

I have a few friends around here..

Moe Hacken

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Re: Glen Carner's First 8 Questions for Matthew Chan
« Reply #29 on: June 02, 2012, 12:09:59 PM »
Buddhapi, I'm going to have to send you a bill for all the coffee that came out of my nose and got on my laptop.
I'd rather die on my feet than live on my knees

 

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