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Author Topic: Masterfile Letter received:) In Canada - Need Help!  (Read 7822 times)

Frustrated101

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Masterfile Letter received:) In Canada - Need Help!
« on: April 09, 2011, 09:30:08 AM »
Hi all,

Like many of you I am completely new to the world of digital image copyright infringement letter of doom from the hands of Masterfile (in this case). Prior to receiving my letter through Federal Express the other day I was completely oblivious to this form of extortion. First off my website is based on real estate, thus the images I post on my site are either 100% original images or images given to me by third parties.

It turns out that one of the images provided by a builder as marketing material was owned/operated by Masterfile. Upon receiving the notice I immediately deleted the file from my website. I proceeded to thoroughly go through the letter in more detail where I realized for one tiny image a cost of 2100$ + Tax (13%) has been levied against me. After sifting through google for the appropriate retort to this letter, I then proceeded to contact Masterfile for an adjustment.

Masterfile in general didn't really seem all too professional. I mean your call goes straight to a receptionist; from there I was sent up to my copyright officer - in charge of my case. In a nutshell this person basically said that despite having no idea about the infringement to begin with; there are no second chances, you must pay the amount for the licensing x 3 for damages or you will go to court. They were very quick to reduce my 2100$ to 1000$ + Tax.

Just a couple quick points about the case. (a) The image was only recently uploaded to my site in Feb/March. (b) The image was on a page that didn't even have links to it from within site - the only way you'd be able to arrive at this page was by typing the full address to the page in the address bar or through the site map (c) the image was very marginal at the periphery of the page (d) the image was provided to me by a third party.

Now although I offered to pay them an amount of 500$ to get them out of my hair - that was a sort of in the moment thing. After reading many of your encounters I don't feel I need to or should pay anything. I completely understand copyright infringement and the protection of ones intellectual property rights. However, this is a case of complete extortion; Masterfile seems to have arrived at their figures arbitrarily and could not appropriately justify the charges. Although they were quick to settle, they continued to talk down to me as though I was a criminal.  I find it criminal that a company can just appear and claim copyright on any image on the internet. I feel that in cases like this which deal with a broad medium like the internet a notice should be issued by the party being infringed upon asking to cease and desist from the usage of the material. When I asked Masterfile whether that should be the case in this instance they responded "The law in Canada says we can do whatever we want" (another interesting quote dealt with my initial $200 offer "I wouldn't accept that, I want to keep my job; why don't you offer us something more serious")

Obviously I have come here for some help. I don't want to pay a dime to anyone for something I was completely not aware of. Like many of you I go from pay check to pay check and besides not having the means, I lack the conviction that I've done anything to be penalized for.

I think this site you have here is absolutely a wonderful resource and I'd like to thank you for all the time you've put into it. This is quite a refuge for someone who had absolutely no idea such extortion existed.

I'd like to hear from you with regards to what my action should be. Many of the stories here are from the U.S. and deal with the legal requirements there; however, in Canada aside from the additional 13% tax we do have a slightly different legal structure. I thank you kindly in advance for your help.

One last thing, I've seen first and second time offenders (grand theft, vandalism, violent acts) being treated with more respect than the good people at Masterfile have treated me with thus far.

Oscar Michelen

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Re: Masterfile Letter received:) In Canada - Need Help!
« Reply #1 on: April 12, 2011, 11:01:46 PM »
I cant really advise you about Canada since I am  not admitted to practice there.  There are lots of posts on the forum however relating to Canada. Masterfile does not claim rights over every image on the internet they usually register all of their images with the appropriate copyright office. You should ask them to send you the registrations. My advice is find a number between 500(what youve offered) and 1000 (what they are demanding) that you and they can live with.

SoylentGreen

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Re: Masterfile Letter received:) In Canada - Need Help!
« Reply #2 on: May 05, 2011, 11:34:51 AM »
Copyright trolls masterfile and getty are very good at intimidation; that's how they make their money.
Of course, they don't inform you of your rights in their correspondence.
They may not even have a winnable case against you, so do your research before sending any money.
The copyright troll phenomenon would diminish greatly if most people did more research, and fought back more aggressively,

Here's some interesting info about Canadian law as it relates to intellectual property/copyright issues:

http://blog.innovatellp.com/2011/02/masterfile-corporation-and-copyright.html

http://www.blakes.com/english/publications/brip/article.asp?A_ID=147&DB=blakesProperty


Good luck,

S.G.

Frustrated101

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Re: Masterfile Letter received:) In Canada - Need Help!
« Reply #3 on: July 03, 2011, 02:26:27 PM »
Thank you for the information; I'll have a look. Most recently, I received a letter from some collection agency out in florida asking me to resolve the matter in 30 days. Aside from an initial phone call to Masterfile, I have not responded nor am I interested in responding to this matter.

Has anyone actually been brought to court for 1 or 2 images by MF?

SoylentGreen

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Re: Masterfile Letter received:) In Canada - Need Help!
« Reply #4 on: July 03, 2011, 03:50:17 PM »
They have sued some Canadians for 1 or 2 images.
It's not very lucrative for them to do so, of course.
I imagine that it's intended to scare others into paying.
But, it doesn't happen very often that they pursue such cases through to actual court.

There's a couple on the docket now regarding real-estate people.
I'm not sure what the deal is with them pursuing real-estate folks recently.
One is going to court in September, I think.
Unless there's a settlement, or masterfile backs out before then.
The other one has been sitting there stagnating on the docket for ages.
Search "masterfile" on the Canadian Federal Court website.

Strange that you'd receive something from a collection agency in Florida.
Seems like that would be a waste of time.

S.G.




Frustrated101

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Re: Masterfile Letter received:) In Canada - Need Help!
« Reply #5 on: July 04, 2011, 03:28:53 PM »
MF seems to have quite a bit on the table at the moment. Just a couple of questions; how do you know when these cases actually go to court? I can see the docket #'s but no dates; Is there anyway to review the outcome of these cases?

On a side note: The info you've provided by the way has been very useful in assessing this situation. I'm sure there are many people quick to jump the gun and payoff whomever threatens with a lawsuit.

SoylentGreen

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Re: Masterfile Letter received:) In Canada - Need Help!
« Reply #6 on: July 04, 2011, 08:17:04 PM »
You can click on the blue linked text "RE" next to each docket entry.
This pulls up the "Recorded Entry" information.

Each case on the docket will be at a different stage of the process.
The newest entries will simply have the date that the suit was filed, the parties involved, and that the court fee was paid.
You'll notice that the older entries have been "closed".
That is, a settlement has been made, or the Plaintiff has rescinded its lawsuit (usually called a "discontinuance").

The docket will state whether or not a trial date has been set by the court.
The court will set a date for trial after the plaintiff and defendant have submitted the proper paperwork as follows:
Firstly, the plaintiff will file a claim; it's $50 for a "simplified action".  That's for cases involving under $50k.
It's $150 for an "ordinary action". That's a more complicated process for claims over $50k.  You can tell which are the "big" lawsuits this way.
Then, the claim must be delivered to the defendant, the defendant must file a defense, next, the plaintiff can go ahead with the case if it chooses.
At each stage, there's a window of time within each party must respond.
MF will often really take its time at each stage to make the process as painful as possible; make people pay just to get it over with.

A plaintiff can back out of a lawsuit at anytime.  Or, the suit may simply expire when it's been on the docket too long.
So, a lawsuit is sometimes a bluff to scare people; it only costs $50 to file it, plus a nominal legal fee for boilerplate legal papers.
Obviously, a lawsuit is usually sufficient to make a person call a lawyer.
Some give in and pay when they find out that the hourly cost is of a lawyer is high, and a retainer is required.
You can see the strategy here.

It's interesting reading the court dockets online, but sometimes it's a bit cryptic.
The court normally only posts the final judgments that are of greater interest to the public.
But, you can often tell by reading the dockets who has prevailed in each case.
The kind of hearings that we're concerned with here usually only last 5 minutes to one day, and often don't involve large settlements.
So, the court usually doesn't give much detail as to what was awarded (if anything).
Sometimes, MF gets the details of a settlement 'sealed'.
Note that you can order detailed records from the court by fax at 40 cents a page.

It looks like MF has currently has 6 cases active now.
They seem to like to have about 4 -6 lawsuits going at any one time.

Masterfile does sue sometimes.  They're unpredictable in whom they go after, to make everyone think that they might be "next".
If they sue and you produce a really solid defense, there's a chance that they'll drop the suit before it ever goes before a judge.
They won't go through with it just to lose and have to pay your legal fees.
Obviously, if they have everything in order and one doesn't have a strong defense, then it's probably cheaper make deal and settle out of court.
It's quite a cat and mouse game.

One thing that I should mention here is that some folks don't appear for court a scheduled court date, and that's a bad idea as they'll lose immediately.
This constitutes a number of MF court victories.

I just hate to see people pay them money when they don't need to, which happens a lot.
I'm very glad if I have helped you.

S.G.









Oscar Michelen

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Re: Masterfile Letter received:) In Canada - Need Help!
« Reply #7 on: July 31, 2011, 01:35:24 PM »
Most of them of by way of default judgment - the deft does not appear and allows the entry of a judgment against it. I cannot comment further as I have represented many of the defendants who have been sued by MF.

Jorgeb

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Re: Masterfile Letter received:) In Canada - Need Help!
« Reply #8 on: December 06, 2011, 05:16:49 PM »

   Hello All,
     i was just wondering with Frustade101 how is your case going, i received a letter from masterfile 3 moths ago and they are treatening to sue me for a picture that was on my website, the picture was removed the same day we received the letter and it was inoccently put on recent change to the front page of the web, we have our webdesigner in Peru (southamerica) and we never thought any of the changes made could posibbly afect on anything until we received the letter from this people.

I just want to have and idea on how to proceed in this matter

thanks for any comments

 

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