Messages

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Getty Images Letter Forum / Re: I am confused- respond or not

« on: May 18, 2017, 03:34:42 PM »

Hi,
Wow, you guys really didn't get my post. I was asking for advice not  sarcastic remarks. Maybe you just thought you were being funny. I was clarifying whether I should ignore the email from Getty. I guess that is what I can glean from your responses. I assume that if I do that, then they may follow up with specific monetary requests.
I was just confused because other posters said that they were told off the bat what Getty wanted monetarily, and I did read letters that people wrote to Getty apologizing for accidentally using an image and then offering a lesser amount than what Getty requested.
In regards to my comments about paying someone to help me, what I mean is that I respect that the lawyers who started this forum need to be compensated for the work they do, that's all. And if I needed more help, I would turn to them. I do run a small medical practice myself and work long hours both in and out of the office, so I am just trying to find the most expeditious way through this.
 I don't need a lecture about not "being so willing to pay someone" and "being an ideal target victim" . Why don't you boys- @kingkendall and @Jerry Witt, try being less obnoxious and more helpful in the future.

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Getty Images Letter Forum / I am confused- respond or not

« on: May 18, 2017, 01:07:39 PM »

Hello,
I just received an extortion email today from Getty images and found this forum! I have a medical website with a blog. All of my images are from fotolia except apparently one which I believe was downloaded from the internet by my previous front desk staffer who is no longer with me. The blog was from november 2016. I have read many of the posts here and watched the videos and it is unclear to me what to do first.
I did remove the image and made sure that all the other images were from Fotolia. I searched for the image on Getty and they ask 350 for a 2 year editorial license for this image. In the email they sent, they use the same language but ask me to contact them to find out how much I owe them I guess. They do not ask fro a specific amount in this email.
So, do I ignore their request and wait for it to escalate, as some people have.
Or do I call them or email them to find out how much they want from me, or do I offer right off the bat to pay them the license fee?
I have no problem doing the paid phone call to Michael Chan or the defense letter program too. I don't have time to write a million letters, I wear too many hats as it is. I am more than happy to pay professionals for their valuable time to help me with this, as the stress of it hanging over my head is much more damaging.
Thank you!!!