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Getty Images Letter Forum / Re: Need help with Masterfile letter
« on: September 19, 2011, 12:30:40 PM »
Should I reply to Masterfile, NCS or both?
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Getty Images Letter Forum / Need help with Masterfile letter
« on: September 19, 2011, 12:23:13 PM »
First off, I want to thank the organizers of this site for providing a great service.
In mid May, I received a demand letter from Masterfile for a website that I started but never utilized. For one image, they are asking for $2,790. After coming up on this website, I decided to retain Oscar Michelin and Cuomo LLC. I paid my fee to them on May 23, 2011.
Since then, I had to leave about 2 dozen voicemails and several emails for Oscar over a period of two and a half months. I happened to get lucky one day and caught Oscar in the office, and he said he would be talking to NCS (the collection agency retained by Masterfile) and to follow up with him in a few days. I'm still trying to follow up and have left emails and voicemails, but no response still. It's been a month since he asked me to follow up with him, but no reply from Oscar or someone at Cuomo LLC yet.
I guess Oscar is really busy, but I'm disappointed that after retaining his services and making payment I cannot get a single phone or email reply.
At any rate, it seems like I may have to go against Masterfile on my own. Since I had retained Cuomo LLC, I have not made any communication with Masterfile or NCS. I took down the image in question back in May, and I've received two notices from NCS in the meantime. I just received the second notice last week (dated August 29, 2011). My specific questions are:
1. Should I respond?
2. If I respond, do I respond to Masterfile or NCS?
3. In my response, what should I include and what would be a good offer to place?
In mid May, I received a demand letter from Masterfile for a website that I started but never utilized. For one image, they are asking for $2,790. After coming up on this website, I decided to retain Oscar Michelin and Cuomo LLC. I paid my fee to them on May 23, 2011.
Since then, I had to leave about 2 dozen voicemails and several emails for Oscar over a period of two and a half months. I happened to get lucky one day and caught Oscar in the office, and he said he would be talking to NCS (the collection agency retained by Masterfile) and to follow up with him in a few days. I'm still trying to follow up and have left emails and voicemails, but no response still. It's been a month since he asked me to follow up with him, but no reply from Oscar or someone at Cuomo LLC yet.
I guess Oscar is really busy, but I'm disappointed that after retaining his services and making payment I cannot get a single phone or email reply.
At any rate, it seems like I may have to go against Masterfile on my own. Since I had retained Cuomo LLC, I have not made any communication with Masterfile or NCS. I took down the image in question back in May, and I've received two notices from NCS in the meantime. I just received the second notice last week (dated August 29, 2011). My specific questions are:
1. Should I respond?
2. If I respond, do I respond to Masterfile or NCS?
3. In my response, what should I include and what would be a good offer to place?
Pages: [1]
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