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Getty Images Letter Forum / Getty and Jupiter Images
« on: May 06, 2013, 05:59:55 PM »
Has anyone run into this one:
Getty Images owns Jupiter Images, which owns ClipArt.com
I have three accounts with ClipArt.com (Jupiter Images) that I used years ago to buy rights to images. Their license says usage is "in perpetuity". (I have a print out of the agreement)
Then I get an "extortion letter" from Getty claiming that an image I got from ClipArt.com (Jupiter Images) -- in 1998 -- is in violation of copyright and they want $800!
I PAID for the "in perpetuity" license of the image.
When I went to ClipArt.com to find it, it is GONE!
That was 2 years ago.
TODAY, I get a letter from Attorney Timothy McCormack claiming $1,400 for "illegal use" of an image. No identification of which image. Instead it says in the letter that I have received a letter from Getty giving me the details. I have not received any such letter.
So I have no idea what the image is, or why it is "illegal use" when I paid for the "in perpetuity" license.
Now, I PAID ClipArt.com (Jupiter images) for ALL the pictures I have ever used (I have since removed them, of course and also blocked off WayBack Machine). ClipArt.com site does not keep good records of what I have downloaded, they show some but not all the images I received from my accounts.
Doesn't this amount to fraud of some kind?
They took my money, gave me a license "in perpetuity" and now claim I have violated their rights? It seems that they have violated my consumer rights in this case.
I have not responded to McCormack yet. I have a call into my lawyer for his advice.
Are they phishing, or changing the rules, and can they get away with this? I think I have both a consumer complaint and an harassment complaint against them for this.
Anybody else run up against this?
Thanks
Getty Images owns Jupiter Images, which owns ClipArt.com
I have three accounts with ClipArt.com (Jupiter Images) that I used years ago to buy rights to images. Their license says usage is "in perpetuity". (I have a print out of the agreement)
Then I get an "extortion letter" from Getty claiming that an image I got from ClipArt.com (Jupiter Images) -- in 1998 -- is in violation of copyright and they want $800!
I PAID for the "in perpetuity" license of the image.
When I went to ClipArt.com to find it, it is GONE!
That was 2 years ago.
TODAY, I get a letter from Attorney Timothy McCormack claiming $1,400 for "illegal use" of an image. No identification of which image. Instead it says in the letter that I have received a letter from Getty giving me the details. I have not received any such letter.
So I have no idea what the image is, or why it is "illegal use" when I paid for the "in perpetuity" license.
Now, I PAID ClipArt.com (Jupiter images) for ALL the pictures I have ever used (I have since removed them, of course and also blocked off WayBack Machine). ClipArt.com site does not keep good records of what I have downloaded, they show some but not all the images I received from my accounts.
Doesn't this amount to fraud of some kind?
They took my money, gave me a license "in perpetuity" and now claim I have violated their rights? It seems that they have violated my consumer rights in this case.
I have not responded to McCormack yet. I have a call into my lawyer for his advice.
Are they phishing, or changing the rules, and can they get away with this? I think I have both a consumer complaint and an harassment complaint against them for this.
Anybody else run up against this?
Thanks