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Getty Images Letter Forum / I am confused- respond or not
« on: May 18, 2017, 01:07:39 PM »
Hello,
I just received an extortion email today from Getty images and found this forum! I have a medical website with a blog. All of my images are from fotolia except apparently one which I believe was downloaded from the internet by my previous front desk staffer who is no longer with me. The blog was from november 2016. I have read many of the posts here and watched the videos and it is unclear to me what to do first.
I did remove the image and made sure that all the other images were from Fotolia. I searched for the image on Getty and they ask 350 for a 2 year editorial license for this image. In the email they sent, they use the same language but ask me to contact them to find out how much I owe them I guess. They do not ask fro a specific amount in this email.
So, do I ignore their request and wait for it to escalate, as some people have.
Or do I call them or email them to find out how much they want from me, or do I offer right off the bat to pay them the license fee?
I have no problem doing the paid phone call to Michael Chan or the defense letter program too. I don't have time to write a million letters, I wear too many hats as it is. I am more than happy to pay professionals for their valuable time to help me with this, as the stress of it hanging over my head is much more damaging.
Thank you!!!
I just received an extortion email today from Getty images and found this forum! I have a medical website with a blog. All of my images are from fotolia except apparently one which I believe was downloaded from the internet by my previous front desk staffer who is no longer with me. The blog was from november 2016. I have read many of the posts here and watched the videos and it is unclear to me what to do first.
I did remove the image and made sure that all the other images were from Fotolia. I searched for the image on Getty and they ask 350 for a 2 year editorial license for this image. In the email they sent, they use the same language but ask me to contact them to find out how much I owe them I guess. They do not ask fro a specific amount in this email.
So, do I ignore their request and wait for it to escalate, as some people have.
Or do I call them or email them to find out how much they want from me, or do I offer right off the bat to pay them the license fee?
I have no problem doing the paid phone call to Michael Chan or the defense letter program too. I don't have time to write a million letters, I wear too many hats as it is. I am more than happy to pay professionals for their valuable time to help me with this, as the stress of it hanging over my head is much more damaging.
Thank you!!!