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Getty Images Letter Forum / Just recived this letter
« on: December 05, 2010, 05:42:32 AM »
Hello,
First of all, thank you for keeping this site online and all the great information on it.
My partner (per say as we run a small business website but are not an llc and have not incorporated in any way) just received a letter about 1 image on our shopping cart. They are asking around $1000+ for this image and of course the prompt removal of it while stating that even if we remove it we will still be liable to pay their "fees".
As of now (we received the letter about 8 hours ago) we removed the "offending" image (which they claim was actually a cropped and modified version of their "stock" image). We have yet to decide what else to do on this case as we are both not very savvy in the legalities and are still doing research.
In this case though we had NOT knowingly infringed on any copyright, further more, our shopping cart was setup using a "template" which we actually purchased (including said image which was a very insignificant but part of said design). What i do not understand is this, why would they try to pressure payment if we removed the image right away, and second why would we be liable for fees if we purchased this image as part of a design from an other company (in good faith)?.
Unfortunately the company that sold this template (it was a large online seller of templates for e-commerce sites) is not online any more, so i can not even ask them to send a copy of their licenses (hoping they had one) as "getty" suggests.
Thank you for your time,
First of all, thank you for keeping this site online and all the great information on it.
My partner (per say as we run a small business website but are not an llc and have not incorporated in any way) just received a letter about 1 image on our shopping cart. They are asking around $1000+ for this image and of course the prompt removal of it while stating that even if we remove it we will still be liable to pay their "fees".
As of now (we received the letter about 8 hours ago) we removed the "offending" image (which they claim was actually a cropped and modified version of their "stock" image). We have yet to decide what else to do on this case as we are both not very savvy in the legalities and are still doing research.
In this case though we had NOT knowingly infringed on any copyright, further more, our shopping cart was setup using a "template" which we actually purchased (including said image which was a very insignificant but part of said design). What i do not understand is this, why would they try to pressure payment if we removed the image right away, and second why would we be liable for fees if we purchased this image as part of a design from an other company (in good faith)?.
Unfortunately the company that sold this template (it was a large online seller of templates for e-commerce sites) is not online any more, so i can not even ask them to send a copy of their licenses (hoping they had one) as "getty" suggests.
Thank you for your time,