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Messages - Matthew Chan

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1246
SG,

You know that is a silly question.  :) People will continue to fall for the extortion scheme all the time regardless of the court rulings.

There will always be someone dumb, ignorant, or spineless enough to pay.

1247
What kind of crazy system do they have in Washington State? There can't be that many complaints, can there?.  And even if there were, don't they have some kind of filing or scanning system?  I don't understand how it can take so long.

1248
Getty Images Letter Forum / Re: New Topic: ELI "AfterDark"
« on: July 13, 2012, 08:09:07 PM »
Very funny! We may yet have an ELI comics corner!

1249
Getty Images Letter Forum / Re: Getty For sale
« on: July 13, 2012, 02:56:29 PM »
Ok, I will forego the "sucker" term.

How's this?  I would say many people are also too lazy to do the reading/research, too cheap to get good help, too spineless to stand up for themselves, too stupid to sort this out, or too ignorant of legal matters and concepts.

For me, "misinformed" falls largely into an "ignorant" category. Even when you "point blank" tell people how it is, they still don't get it.  It has nothing to do with being misinformed. It has to do with having a spine and the ability to accept and digest information outside of your normal scope of reference.

1250
I am not giving an unconditional endorsement of every bit of David Fewer's advice but it is certainly worthy enough to read and consider from a Canadian extortion letter perspective.

In all these years, not a single Canadian attorney has offered a bit of legal advice or service to anyone. But that doesn't stop us from cobbling together information and resources to help Canadian extortion letter recipients.

And it certainly doesn't stop me from provide ELI Support Calls either.  I get insights and perspectives everywhere I can and pick and choose what seems to make the most sense.

1251
The Transcript from June 18, 2012 has been posted. It's very direct and concise to the registration issue at hand.

http://www.scribd.com/doc/99957273/Masterfile-vs-Chaga-Transcript-of-Proceedings-June-18-2012

That Transcript followed the numerous arguments and heavy opposition presented by parties in support of Masterfile.


Masterfile vs. Chaga: Plaintiff's Oppose Defendants' Motion for Summary Judgment
http://www.scribd.com/doc/99956234/Masterfile-vs-Chaga-Plaintiff-s-Oppose-Defendants-s-Motion-for-Summary-Judgment

Masterfile vs. Chaga: Nancy Wolff Declaration Opposing Defendants' Motion Summary Judgment
http://www.scribd.com/doc/99955844/Masterfile-vs-Chaga-Nancy-Wolff-Declaration-Opposing-Defendants-Motion-Summary-Judgment

Masterfile vs. Chaga: Tanya Gangursky Declaration Opposing Defendants' Motion Summary Judgment
http://www.scribd.com/doc/99956021/Masterfile-vs-Chaga-Tanya-Gangursky-Declaration-Opposing-Defendants-Motion-Summary-Judgment

Masterfile vs. Chaga: Mary Beth Peters Declaration Opposing Defendants' Motion Summary Judgment
http://www.scribd.com/doc/99956109/Masterfile-vs-Chaga-Mary-Beth-Peters-Declaration-Opposing-Defendants-Motion-Summary-Judgment

I will be doing my own assessment of this case soon. Suffice it to say, this was tremendously damaging to the reputations of PACA, Nancy Wolff, the Copyright Office, and Masterfile.

They lost on registration issues that were so basic and specifically spelled out in the Copyright Law, it is really embarrassing. This should never have gone in front of the judge.

Masterfile tried to scare Chaga into submission and when that didn't work, Masterfile tried to push the issue except that they were demolished over lazy, overly-simplified registration instructions that Nancy Wolff gave to PACA members.

Those PACA members, including Masterfile, that blindly followed Nancy's advice have been handed a big dish of bittermelon.


1252
I started this new thread because we have a fair number of Canadian extortion letter recipients.  For the last two years, I continue to be openly critical of Canadian Attorney Howard Knopf for his uselessness in the effort and his subtle cop-out references to David Fewer of CIPPIC.

http://www.extortionletterinfo.com/forum/getty-images-letter-forum/canadian-letter-recipients-getting-poor-advice-from-blogger/

http://www.extortionletterinfo.com/forum/getty-images-letter-forum/canadians-and-dr-fewer/

http://www.extortionletterinfo.com/forum/getty-images-letter-forum/oscars-letter-program-for-canadians/msg6390/#msg6390

To add insult to injury, David Fewer supposedly helps people via email but appears to discourage others from disseminating or quoting his information for whatever reason.

Moelle apparently received David Fewer's information and openly shared it with the ELI Community. I am uncertain if Moelle posted it with David Fewer's consent or not. I have to believe David Fewer knows about it but has chosen not to make any public comment at this time. Regardless, David Fewer's information made it to the ELI Forums and I am doing my part to help Canadian extortion letter recipients.

I will give David Fewer conditional thanks for putting his FAQ together. But we didn't have to receive this FAQ in such a convoluted way. Given there is no Canadian equivalent of Oscar Michelen or me, publishing reputable information from knowledgeable Canadian professionals is the next best thing.

Overall, it appears David Fewer largely agree with most of the advice given by ELI to U.S. extortion letter recipients.

The original post is here:
http://www.extortionletterinfo.com/forum/getty-images-letter-forum/getty-from-start-to-finish/msg8716/#msg8716

However, I have taken the liberty to copy and paste the text from that post here.

Quote
The information below was sent from David Fewer Director CIPPIC, the Samuelson-Glushko Canadian Internet Policy & Public Interest Clinic, University of Ottawa, Faculty of Law.

INTRODUCTION

Stock image companies such as Getty Images and Masterfile have begun contacting small businesses in Canada alleging that these businesses have infringed copyright in their images and demanding payment of very large fees, often in excess of $1,000.00 per image and usually above the stand-along fee for licensing the image.   

This FAQ responds to some of the most frequent questions CIPPIC has received in connection with these practices.

FAQ
1. Do these image companies have the right to make these demands?

Copyright is a property right.  It’s like trespass:  if you trespass on someone else’s property, you are liable.  There is no intent element.  Similarly with copyright:  if you've copied without permission, you've infringed.  You don’t need to register copyright to hold the rights.  There’s no “copyright number”.  All the image company requires to make its claim is to own copyright in an
image, or enjoy an exclusive license to commercialize the image.

There are defenses to liability such as fair dealing, but these defenses don’t apply to the vast majority of cases that we have seen.

2. What about “innocent” infringement? I didn’t mean to infringe copyright – am I still liable?
"Innocent" infringement is still infringement - innocence is only relevant to the damages award.   
 
3. What kind of damages can the image company expect?
In Canada, a copyright complainant is entitled in cases of infringement to elect statutory damages in the amount of $500-$20,000 per instance of infringement.  Generally, a court will try to approximate in statutory damages what a successful plaintiff could have theoretically proven as damages suffered.  This may be, for example, a lost licensing fee.  In most cases, courts are unlikely to award more than the minimum of $500 (per work infringed).   

4. Can innocent infringement reduce the damages I can expect to pay?

Yes:  in cases of innocent infringement, the court has discretion to go as low as $200 per infringement.  The court also has discretion to roll multiple innocent infringements into a single award of $200 for all instances.

5. What kind of cases qualify as “innocent” infringement? 
Where a third party has put you in an infringing position, you would likely have a claim to be an innocent infringer.  For example, if you outsourced development of your website to a third party and that third party supplied the image, you would likely have a claim of innocence.  But if you took the image yourself and just didn’t know someone else owned copyright, that is not innocent.  You’ve simply misunderstood the law.

6. Do I have to take the image company’s demand at face value?
  It is not clear to us that the stock image companies have their ducks lined up properly in all cases.  In many cases, the company has claimed rights in images that Canadian business claims it properly licensed from third parties.  Stock image companies are in the businesses of acquiring images - it may not have kept track of licenses associated with such images.  Accordingly, there appear to be many cases in which the image company is demanding payment for properly licensed images.  In each case, it is important to obtain from the image company the patrimony of each image claimed.

7. How can the image company enforce its rights?
The image company has to sue you in court to enforce its rights.  Note that if the image company does not own copyright in the image, or does not have an exclusive license from the copyright owner, it cannot sue in Canada.

8. How likely am I to be sued for a relatively small amount?
With one exception, we have never heard of an image company going to court for a low dollar figure.  Generally, businesses do not go to court unless it is cost effective to do so – in other words, if the expected damages recovered exceed the (significant) cost of paying lawyers to go to court. That said, it is entirely possible that a stock image company could sue, perhaps to “make an example” out of a particular defender (and so cow other businesses into settling).  After all, who would have thought that the music labels would sue 30,000 music fans for sharing music over file-sharing networks?

The one exception we do know of is Masterfile, a Canadian company.  Masterfile will sue in Federal Court for even a small number of images.  This appears to be part of its strategy to pressure companies into settling.  Masterfile is the most aggressive of the companies engaging in these tactics.

9. The stock image company has given its file to a collections agency – is my credit rating at risk?
Rather than sue, the stock image companies tend to assign the demand to a collection agency.  You should know that this is not a “debt”.  No one can hurt your credit rating here.  Instead, what the image company has is an unproven allegation of a legal wrong.  That's a different bird entirely.  It does not become a debt until the image company sues and receives a judgment, or
until you agree to a settlement figure.

10. I am not a business – does the image company still have a claim?
The image company still has a claim, but you no longer fall among the image companies’ apparent targets.  The image companies target small businesses – companies who are unlikely to fight them because it is cheaper to settle.  The image companies have dropped cases against non-profit organizations in the past.

11. I’ve received a demand – what should I do?
Your first response should be to investigate how you came to have this image on your website.  If you have a license to the image, you should respond to the claimant identifying the image and the license you enjoy. You might consider demanding that the image company prove it has authority to demand the fee by providing a copy of its agreement with the original copyright owner of the photo in question.  If the agreement does not assign copyright to the image company, or is not an exclusive license, the company cannot sue you for infringement. If the claim looks well-founded – turns out you didn’t have the right to use that image, and the image company holds an assignment of copyright or an exclusive license – then you should remove the image from your website.  You then have options on how to proceed.  These options include:

• Accept the fee demand.
• Negotiate for a lower fee.
• Offer a fee in line with what the company could expect for statutory damages (in Canada, $500 per image).
• If you qualify as an innocent infringer, offer the company $200 per image as an equitable settlement offer.
• Tell the image company that the images have been removed and say that ends the matter (and risk being sued).
• Ignore the image company (and risk being sued).

The option you select depends on your risk tolerance and your objectives.

1253
We really need to stop using MF as initials for Masterfile.  When I see MF, I inevitably think of a different term.  LOL.

Regarding "grandpa" Steve Pigeon, he is stuck in a business that its revenues are extortion-based not sales-based. After the failed sale of Masterfile, Steve gets to keep teaching his younglings how to keep the extortion money coming in.

As Oscar mentioned, Oscar is not likely going to be one of Steve's favorite people after the embarrassing and expensive trouncing Oscar did to so many Masterfile supporters on the Chaga case.

1254
Information on the Copyright, Design, and Patents Act of 1988 (CDPA) can be found here. It appears to be the foundation from which legal remedies of copyright infringements in the UK is determined.

http://en.wikipedia.org/wiki/Copyright,_Designs_and_Patents_Act_1988

http://www.legislation.gov.uk/ukpga/1988/48/contents

1255
A copy of the Atradius Collection Letter has been posted as a reference:
http://www.scribd.com/doc/99950455/Atradius-Collections-Letter

It references the UK Getty Images Settlement Demand Letter:
http://www.scribd.com/doc/99950309/UK-Getty-Images-Settlement-Demand-Letter

This is the first copy of the UK Getty Images Letter ELI has acquired and posted. It is very similar to the U.S. and Canadian Getty Images Settlement Demand Letter. The UK letter is only different by virtue of the letterhead address, payment party information/instructions, and the currency used for payment.

The Atradius Collections Letter references the Copyright, Design, and Patents Act of 1988 (aka CDPA).

http://en.wikipedia.org/wiki/Copyright,_Designs_and_Patents_Act_1988

http://www.legislation.gov.uk/ukpga/1988/48/contents

1256
The copy of the Atradius Collection Letter has been posted as a reference:
http://www.scribd.com/doc/99950455/Atradius-Collections-Letter

It references the UK Getty Images Settlement Demand Letter:
http://www.scribd.com/doc/99950309/UK-Getty-Images-Settlement-Demand-Letter

This is the first copy of the UK Getty Images Letter ELI has acquired and posted. It is very similar to the U.S. and Canadian Getty Images Settlement Demand Letter. The UK letter is only different by virtue of the letterhead address, payment party information/instructions, and the currency used for payment.

The Atradius Collections Letter references the Copyright, Design, and Patents Act of 1988 (aka CDPA).

http://en.wikipedia.org/wiki/Copyright,_Designs_and_Patents_Act_1988

http://www.legislation.gov.uk/ukpga/1988/48/contents

1257
I called Larry Berman and we had a pleasant conversation. I was able to do some follow-up questioning and clarification of his case. I disclosed to Larry that I started a forum post about him and his posted story because his story was so unusual. It is unusual, in the fact that his case was acknowledged as dropped and Steve Pigeon got involved.

I also found out that the ending of Larry's article was NOT the intended ending. Steve Pigeon got bent out of shape over Larry's original ending and made it known to Larry via email.

Apparently, Steve felt "entitled" to a "positive" write-up by Larry given how "gracious" Steve was to authorize the dropping of the case. The problem was that Larry should never have gone through all the aggravation to begin with!  Given that Larry had been through a stressful ordeal already, Larry decided to made a quick modification to the last paragraph and put the ordeal behind him.

Before I called Larry, something felt "off" with the ending.  I have mixed feelings in saying that I was correct in my assessment. After all, who could naturally be so gracious after being wrongfully being pursued and accused to begin with? It made no sense to me that Larry would take the time write the article about the ordeal only to "plug" and quote Steve at the very end.

As Larry and I spoke, I explained to Larry that we have never heard of Steve Pigeon himself getting involved in any extortion cases directly.  And certainly if a case was dropped or "let go", it is generally done quietly without fanfare. The case disappears into the night, if you will.

In doing some research on Larry's online work, Larry is prolific in sharing his work, photography, and writings. Can you imagine the PR nightmare if Larry's story had gone public that Masterfile was trying to extort money from a well-known, well-written, and well-established niche photographer? Larry also writes for ShutterBug.

Larry obviously took a stand for himself but behind him was his body of work as a photographer, graphic artist, columnist, blogger, and other credentials. I think it made them think twice and check into Larry's story further. The fact that Steve Pigeon decided to get personally involved with the resolution speaks volumes about Larry's unique situation.

As an addendum to this post, Larry's case started in December 2009 and ended on January 4, 2010. It was handled by John MacDougal before it was escalated to Steve Pigeon.

1258
Larry Berman, a photographer and graphic artist from Pennsylvania, shares his "success" story about his Masterfile extortion encounter. He credits Oscar's involvement in his story. Ultimately, it seems Steve Pigeon, CEO of Masterfile, got involved long enough and decided to drop the case.

Although I am happy with the outcome for Larry, there is something that doesn't sit right with me on how it sounds especially Steve Pigeon's high-profile involvement at the end.

It sounds like Steve wanted to himself a hero and make a little PR opportunity out of something that should never have happened to begin with.

http://bermangraphics.com/press/masterfile.htm

1259
Oscar is back from his summer vacation. I finally had a chance to tell him about the upcoming "ELI Factor" series. He loves the idea and is onboard to be on the show.

When Robert comes back, the scene will be set to move forward.  Lots of ideas for upcoming episodes.

1260
Can you email your letter to matt30060 at gmail? Your posted image is painfully difficult to download. We are happy to redact the personal information.

Hi All,

My client received the letter from Atradius Collections. We are based in England and i thought it was a bit strange that the contacted my client again with an absence of 11 months.

Attached is their letter.

We dont know whether to pay up or continue ignoring them.

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