I'm going to just state my opinion here and the others will join in and correct me if I'm wrong or have left something out. Contacting the artist may or may not be of help to you, a lot of it can depend on the contract the artist has with Masterfile. Masterfile is known as one of the few stock image companies that actually seems to have their paperwork done correctly. If the contract with masterfile transfers full and exclusive rights to the image and the authority to pursue copyright infringement I'm not sure how much the artist could do.
I only remember one instance where someone had contacted the artist and that was over a Getty image, as it turned out the artist had severed ties with Getty because they were unhappy with them and I believe he was able to successfully argue his case stating Getty had no rights to the image since the artist had severed ties with them.
As to why there is not a masterfile form I can only speculate, and Matthew or Robert will have to give us the definitive answer but it is my guess that we just don't see enough Masterfile letters to warrant an entire form on it.
Reading your previous posts about your friend I am going to agree with Robert that probably the best thing he can do would be to contact Oscar and join his defense letter program. For the little bit of money you will pay you are getting a highly experienced lawyer in this field and once Oscar informs them that he is representing your friend, your friend will not be contacted again in be able to devote his energies to getting well.
Please keep us informed and let us know what your friend decides to do, best of luck to you and your friend.
Thanks for your advice it seems reasonable to me. Hopefully it will yield postive results. Reading through the post is quite interesting and informative. It is sad that these trolls who prey on people give real and legitimate copyright enforcement a bad name.
A few other questions if you would be kind enough to offer advice.
1.) Do you have any results contacting the photographer directly and asking him if he is aware of how they handle his business with repect to this ? I wouldn't buy a dime worth of his work if he condones this. I noticed on his page he has no copyright notice on his works at all. While I understand that when he puts it it in fixed form he owns the copyright it would seem if you are concerned with it you would at least display the notice. Your thoughts please?
2.) Why don't you have an MF forum?
Thanks