Well said both Lucia and Robert.
I know that when I got into this about a year ago, I too looked at the letter program and had a number of the same thoughts that Robert did (maybe because I am also in IT). As a businessman, I knew that there was no way $195 guaranteed me that this was going to go away. If Getty wanted to push, no respectable lawyer could put in the time dealing with that for $195.
- I remember thinking that this must be some kind of computer generated response. After all, if the lawyer spends time on the phone talking to me about my particular situation, the $195 is used up.
- I remember thinking maybe this is how the lawyer gets his foot in the door for your business and then it ends up costing thousands. In almost one year, I have seen no one complain about that happening.
After spending a good deal of time on this forum over a year, I began to understand why the letter program works. I learned more about Getty and how they work, and trolls in general and how they work, and it made sense to me. It also began to make sense to me why most of the forum regulars said positive things about the letter program. I will admit, I was leery in the first few weeks. You have to approach everything on the internet with a healthy skepticism, and I did.
I ended up defending myself. If I had trusted the letter program then as much as I do now, I probably would have gone with that because I still have two years before my statute of limitations runs out. The $195 would have been worth it just for peace of mind.
Bottom line: I think Lucia's description does a really nice job of explaining the letter in the context of Getty and their pursuit of infringement. I do remember seeing stuff that said the best reason to do the letter program was so Getty could no longer contact you. That wasn't enough because I felt that ultimately, I was still responsible. I think we should consider merging Lucia's contextual response into the forum threads describing the letter program. It might make it easier for someone understand why the program works as well as it does.