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Getty Images Letter Forum / Social Media Contractor Who's Client Get's Letter From Getty's
« on: September 27, 2013, 07:19:58 PM »
Hi there,
I am a social media contractor and we begin work on a client's blog earlier this year. In one of the first posts, I uploaded a low resolution image that Google said was a free image. This isn't a high trafficked site at all...
In August our client received an extortion letter demanding that they pay $965.00 for using the image. We removed the image immediately from the back page of her site and the media gallery.
She got an attorney involved and the attorney wrote to Getty's who responded with another very aggressive letter. The attorney then came back and recommended she pay the $965. She then recommended that we take these $'s out of our monthly service.
I asked her if I could negotiate with Getty's and she said I could. I've just been on the phone with them AND they said that they accepted that it was accidental but the best they could do was $756. I asked them where the money went and they said that it went to the photographer and their 3rd party copyright protectors and not Getty's themselves.
I would love some advice on next steps (I'd like to keep the client and I don't want to pay the $756)
Thoughts
Geoff
I am a social media contractor and we begin work on a client's blog earlier this year. In one of the first posts, I uploaded a low resolution image that Google said was a free image. This isn't a high trafficked site at all...
In August our client received an extortion letter demanding that they pay $965.00 for using the image. We removed the image immediately from the back page of her site and the media gallery.
She got an attorney involved and the attorney wrote to Getty's who responded with another very aggressive letter. The attorney then came back and recommended she pay the $965. She then recommended that we take these $'s out of our monthly service.
I asked her if I could negotiate with Getty's and she said I could. I've just been on the phone with them AND they said that they accepted that it was accidental but the best they could do was $756. I asked them where the money went and they said that it went to the photographer and their 3rd party copyright protectors and not Getty's themselves.
I would love some advice on next steps (I'd like to keep the client and I don't want to pay the $756)
Thoughts
Geoff