Matt, thanks for the clear answer and the useful toolbox of things we can do. Love the idea that we can use them surgically and strategically.
I received the 5th email from Higbee today. This time they gave "Cheryl Supek" an email address instead of the generic claims - are they monitoring these forums? If so, I'm overjoyed they are taking my observations to heart. {Hi Higbee Swampsuckers!
} They seem to be reading the forum fairly closely, because this time they also attached the initial letter they claimed they sent via mail but was never received, and they also provided the image number which they had never done. Sloppy work Swampsuckers! This email came from Cheryl at csupek@higbeeassociates.com
Hello,
My name is Cheryl Supek,I am a Claim Resolution Specialist at the Law Firm of Higbee & Associates. My job is to help resolve copyright claims without them having to go to court. I will be calling you soon to talk this claim and the letter that we mailed to you. I have attached a copy of our initial demand letter for your review.
I am not one of the attorneys. I have about 14 days to try and resolve this claim before the claim gets escalated to the attorneys. The claim gets more stressful and expensive when it gets moved to the attorneys— my goal is to not let that happen to you.
Here are a couple of things that can help solve this potential problem:
First, if you have a license for the image that was purchased prior to the image being used, please let me know and provide it to me via email.
Second, most business liability insurance policies cover this type of claim. Please contact your insurance provider and ask if they will cover this claim.
If you did not have a license or proper business insurance, we can talk about how to come to a reasonable resolution. I will call you soon.
In the meantime, feel free to email me or call me on my direct line at 714-597-8996.
https://resolve.picrights.com/Templates/PreviewPdf?caseId=[REDACTED]&fileName=SOAStockFood%20SOA.pdf
https://resolve.picrights.com/Templates/PreviewPdf?caseId=[REDACTED]&fileName=RHFSigned.Stockfood.US
Page URL: [REDACTED]
Image URL: [REDACTED]
Our client is highly motivated to resolve this matter outside of litigation and willing to settle on this case with contingence on payment being made. Please be advise that this demands and warrants your immediate attention concerning this legal matter and resolving this within a timely manner will be suitable to avoid future penalties involved. Please let me know how you want to proceed.
Best Regards,
Cheryl Supek
Claims Resolution Specialist
Copyright Division
csupek@higbeeassociates.com
Law Offices of Higbee & Associates (
http://www.HigbeeAssociates.com )
1504 Brookhollow Dr. Suite 112, Santa Ana, CA. 92705
DIRECT PHONE: (714) 597-8996
Phone: (800) 716-1245 - Fax: (714) 597-6559
CONFIDENTIALITY NOTICE:
The contents of this email message and any attachments are intended solely for the addressee(s) and may contain confidential and/or privileged information and may be legally protected from disclosure. If you are not the intended recipient of this message or their agent, or if this message has been addressed to you in error, please immediately alert the sender by reply email and then delete this message and any attachments. If you are not the intended recipient, you are hereby notified that any use, dissemination, copying, or storage of this message or its attachments is strictly prohibited.
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